Neli Gontier brings many years of experience in the dental, health care, academic and corporate sectors, as a clinician, educator, practice management consultant and corporate manager. She holds certificates in adult education and instructional design, IPAC, Parkinson’s disease (ATTP) and health and safety. Other specialties include microbiology, oral diseases, Personal Health Information Protection Act (PHIPA) and privacy, Accessibility for Ontarians with Disabilities Act (AODA) and cultural competence. She provides onsite training to dental practices, produces and delivers webinars and workshops, and has written several books and online continuing education courses for the health care, dental and customer service sectors. With a goal to motivate health-care professionals and improve practice standards, Neli continues to facilitate professional development as an education and training specialist, corporate trainer and key opinion leader for several national and international organizations.